Computer Support Services

Let’s face it. Sooner or later everything breaks down. Cars, televisions and yes, even that computer that sits quietly on your desktop. When it stops doing what computers are supposed to do and starts simply holding down the desk, it’s time to do something about it.
You can try to find a reputable computer repair shop, unhook everything, drive down to the shop, drive home, wait for a call back, drive back down to the shop, shell out a ton of cash, drive back home and hope that you can plug all that stuff back in successfully
You can call me!!! I can come out to your home or office, resolve your issues and you’re back in operation with a minimum of fuss, typically on the same day. Personally, I kind of like the “come out to your home” option but I have a biased opinion. Wink
That’s what I do, whether it’s a Mac or a PC, whether it’s a wireless networking issue, a software issue or a hardware issue, I can help get things working again and quickly!
Give me a ring and let me know how I can help.

Computer Consulting services

Once upon a time a business owner could run every aspect of their business, being highly successful and having a very profitable business. My parents were like that. Customer service was king, having a great line of products was essential and high-technology was a hand-crank adding machine. My folks never needed a consultant and their businesses thrived!
Things have changed….

Today, customer service is still king; I don’t care what business you’re in. If it isn’t king in your business, you’re in big, big trouble! Products in your business probably change weekly and technology changes almost daily. It’s your business to stay up to date with your products but what’s different is that the average customer cannot possibly keep up with the constantly-changing role of technology. If my folks were still alive and in business, they would not have a clue about any modern technologies. This is where a consultant is an important business partner.

The role of a consultant is to provide their customer with the best possible advice on products and services that enable them to conduct their life or business in a more effective and efficient manner, leaving the client to run their business. Since no two customers are the same, as you might suspect, most of the time there is not a “standard” answer for your problem.
Should we run Macs or Windows? Do we need a point of sale system? I need a presence on the internet but I don’t know what to do! Should I outsource my email or keep it internal? How do I integrate Macs into my existing Windows environment?
These are all good questions and this is what consultants do. Give me a ring and we can talk about your requirements and come up with some sound recommendations.

Audio Visual Consulting Services

Old A/V guys never die, they just morph into consultants.
I have spent over 40 years dealing with television and video. Yes, 40 years! Needless to say, there have been a few changes over that period of time; Black & White television changed to color, a single channel changed to hundreds of channels (but there’s still very little worth watching!!!) and analog has changed to digital. Of all the changes, this last one is the most exciting, confusing and costly. It has meant huge changes to not only the consumer but to the broadcasters and cable companies as well.

If you have problems with television systems not working the way you think they should work (specifically, the personalized video PVS screens used in health clubs), give me a ring. Choosing the wrong option will cost you a LOT of money and will result in a situation where your club members will be very, very unhappy. Choosing the correct option will make your customer’s workouts more enjoyable and they’ll stick around longer!

Make your customers smile; give me a ring!